Privacy Policy

Vault Active Australia Pty Ltd (ABN: 17 622 643 618) is committed to protecting the privacy of individuals that visit this site. It is imperative that Vault Lifestyle maintains an accurate understanding of your needs and also provides you with timely updates.

To facilitate the above it is sometimes necessary to collect user information and collate that information in a database. We collect information from you when you complete a transaction, register as a member either in-store or online, sign up to receive email/text communications from us, participate in a competition/promotion/survey, email to request assistance or product feedback. This information may include that such as name, age, gender, email address, phone number, postal address, billing address, password, credit card, debit card numbers and IP address. We may use your information collected online to fill and process your orders. Information may be collated to monitor feedback and respond to your product suggestions, to sell you a product or to provide you with information about new products and Vault Lifestyle news. Data is also collected to allow us to better service you in responding to your customer service requests. No information is maintained in publicly accessible computers or internet servers. We do not sell, trade or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice.

All text or email communications you receive from us will allow you to unsubscribe on the spot, meaning you will no longer receive communications from us unless it is regarding a transaction or security issue. You are also able to contact us via email and Vault Lifestyle will respond in the next 24/48 hours using the details below to edit your account details on our website at any time or if you wish to stop communications from us.

Vault Lifestyle

PO Box 4128 Croydon Hills Vic 3136


Vault Lifestyle is constantly attempting to improve its products and to assist with this additional information may be requested from you. It is optional if any further information is provided by you and left entirely to your discretion. No penalty whatsoever will be imposed if you decline to provide this information. All information will be retained and stored securely by Vault Active. This information may be matched to other data held in our database.

By using the website, you agree to accept the privacy policy and site’s terms and conditions, if you do not agree to the terms of this Privacy Policy or the terms and conditions, you should not use the site.


Our website uses a technology called cookies. A cookie is a small element of data that our website may send to your computer. Cookies will be stored on your hard drive and allow us to recognize you when you return to our website. We use cookies as a means of researching your usage of the site, site functionality such as saving your cart, targeting and advertising in order to work on providing you the best customer experience possible.

Vault Lifestyle may engage a third-party service provider to conduct services such as competitions, surveys, advertising, social media management and to analyze site usage. We use these tools to help us improve our services, performances and user experiences. We do not share personal information that we collect directly with these third parties, however these third parties may collect personal information directly through the use of cookies and other tracking technologies.

By using Vault Lifestyle's website, you agree to us placing these sorts of cookies on your device and accessing them on your next website visit. You change your browser settings to prevent cookie use, however this may affect the levels of functionality you experience on our site.

Changes to this policy: Please note that this Privacy Policy forms part of the Terms and Conditions for use of the website and forms part of the Agreement between you and us. We may, from time to time, make changes to this Privacy Policy, in whole or part, at our own discretion. Any changes will be effective immediately and depending on the nature of the change, we may announce the change on the Site or by email if we have your email address. However, in any event, by continuing to use the Site following any changes, you will be deemed to have agreed to such changes.  Thank you for shopping with Vault Lifestyle